A Positive Review from DealerRater!

"I began my search for my new 2013 Subaru XV Crosstrek 5 speed online as many shoppers do. I found that in the state of NJ only about 3 dealers had ONE of these models in their incoming inventory. I located Subaru World of Newton through Subaru.com by searching dealer inventories. The bulk of my contact was with Mike Ventola (internet sales). Mike responded back quickly and thoroughly to all my questions about the availability and discountability of the vehicle. He was very direct and transparent in his answers and it was hugely appreciated, he never put up a smoke screen. We were even able to establish my trade in value by correspondence online and through including of photos and documentation of my trade. Once the purchase and trade values were established, Mike sent me, at my request, a detailed breakdown of any and all fees expected in the purchase. When the actual sale date came around Mike, Steve, and Les were all gentlemen throughout the purchase, the fees never wavered from their initial emailed breakdown, was exact to the penny. There was no high pressure, pushy sales tactics, just a simple transaction.

Subaru was having shipping problems getting the vehicle to the dealership before the end of the month to qualify for the special financing, so the General Manager and Sales Manager stepped in, really got onto Subaru's regional about the delivery problem and within 30 minutes the car was going to arrive as scheduled. Subaru World of Newton really made this my easiest purchase of a vehicle ever! All of the hard work was done well in advance and everyone (from the Management to Salesman) stuck to their word and went above and beyond to make sure it happened on time. A true rarity in the car buying world.

I'd recommend anyone purchasing a Subaru to check out Subaru World of Newton, I wasn't a local buyer to Newton, NJ, so if not for their great internet department I'd have had a hard time justifying the 4+ hour round trip to get my car. But their honesty and unwavering attitude to make their customers happy gave me the confidence to make the trip and I'm SO GLAD I DID. I got a great price on a great price from a super dealership."

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